Jobs

WisdomAI runs background jobs to keep your workspace up to date. They sync connection metadata, crawl column values for domains, refresh dashboards, check domain health, and generate suggestions. The Jobs page lists every scheduled job in your account. Use it to see when jobs run, change schedules for many jobs at once, pause and resume jobs, and review past runs.

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Open the Jobs page

To open the Jobs page:

1. Click your name at the bottom of the left sidebar to open the user menu.
2. Click Jobs.

The page has two tabs:

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The Jobs tab

Each row is one job. A job belongs to one item in your account, such as a domain, a connection, or a dashboard, and runs on a schedule. The hover text on a schedule names its source: Two other values can appear in the Schedule column. Off means a schedule override switched the job off. For example, turning off a dashboard’s automatic refresh shows Off here while the Status stays Active. Fixed interval means the job repeats every few minutes or hours instead of running at set times.

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Find jobs

Use the filters above the table: Click Clear filters to reset them. The table shows 25 jobs per page by default.

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Change several jobs at once

Follow these steps to set schedules, clear overrides, pause, or resume many jobs in one action:

1. Select jobs with the checkboxes. The checkbox in the header selects every job on the current page.
   To select every job that matches your filters, click Select all N matching in the banner above the table. One action can change up to 1,000 jobs, so narrow the filters if more match.
2. In the action bar at the bottom of the page, choose an action:
   • Set schedule gives the selected jobs their own schedule. See Set a schedule.
   • Clear override removes the selected jobs’ own schedule. They go back to the schedule they inherit from their job type, the account, or the default.
   • Pause stops the selected jobs from running on their schedule until they’re resumed.
   • Resume puts the selected jobs back on their schedule.
   
3. Confirm. A message tells you how many jobs changed. If some couldn’t be changed, the message lists each one with the reason.

Jobs that run for your whole account (their Entity shows Account) and a few system jobs can’t have their own schedule or be paused. If you include them in an action, the message lists them as not supported.

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Set a schedule

Set schedule opens a dialog. If all the selected jobs share a schedule, the dialog opens with that schedule filled in. To set a schedule, follow these steps:

1. Choose how often the jobs run:
   • Hourly: every hour, or every 2, 3, 4, 6, 8, or 12 hours, at the minute you choose.
   • Daily: every day at the time you choose.
   • Weekly: on the days you pick, or Weekdays, Weekends, or Every day, at the time you choose.
   • Monthly: on one day of the month (1st to 31st) at the time you choose.
2. Choose a time zone.
3. Optional: select Start within a time range and set the end of the range in Start time until. Each run then starts at a random moment in that range, so jobs on the same schedule don’t all hit your warehouse in the same minute. The range starts at 1 hour, or 30 minutes for hourly schedules. An end time earlier than the start time runs into the next day. A line under the controls sums up the result, for example “Starts every day between 9:00 AM and 10:00 AM (1 hour, UTC).”
4. Click Apply.

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How a job’s schedule is decided

A job follows the most specific schedule that applies to it, in this order:

1. Its own schedule (Own override). You can set it on this page, in a domain’s Crawl jobs settings, or in a dashboard’s Background refresh settings.
2. A schedule for every job of its type (Job-type override).
3. A schedule for the whole account (Account-wide override).
4. WisdomAI’s default for the job type (Default schedule).

Clear override removes only a job’s own schedule. WisdomAI manages job-type and account-wide schedules; contact support to change them. Two other places in the product set the same schedules:

• Domain → Advanced → Crawl jobs sets the domain’s column value crawl. A schedule saved there shows as Own override on the domain’s Crawl Column Values job, and the Scheduled crawl switch does the same thing as Pause and Resume here.
• A dashboard’s Background refresh settings set its Refresh Dashboard job. Disable automatic refresh shows as Off here.

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The Job runs tab

Job runs lists every job run in your account, newest first, including runs started on demand. Each run is a card with the time the run was created, its status, its job type, the item it ran for, and, once it finishes, how long it took. Expand a card to see the run ID, the steps the run went through, and the error message if it failed. Copy error message copies the error. Filter the list by Job Types, by status (Success, Failed, Running, Queued, Canceled, or Skipped), and by date. The date filter starts at Last 7 days. You can switch to the last 30 or 90 days or all time, or pick a From and To date. The list refreshes every 10 seconds.

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Cancel a run

Runs that are Running or Queued show Cancel run. You can’t undo a cancellation. You can cancel a run you started, or any run for an item you can edit.

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Who can do what

Access to the Jobs page, to changing jobs, and to canceling runs depends on your role and your edit access.

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Job types

The main job types you’ll see:

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Next steps