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WisdomAI can search the internet and fetch content from public web pages when answering user questions. When enabled on a domain, the AI automatically supplements its database-driven analysis with real-time information from the web, such as industry benchmarks, market trends, competitor data, or publicly available reference material.

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Prerequisites

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1. Enable Web Search on a Domain

You can enable Web Search when creating a new domain or by adding it as a data source to an existing domain.

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Add Web Search to an Existing Domain

  1. Navigate to your Domain and open the Overview tab.
  2. Click Add Data Source.
  3. In the data source picker, select Web Search.
  4. Click Submit. A confirmation message will appear indicating that Web Search has been enabled.
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Enable Web Search During Domain Creation

  1. Navigate to Domains and click Add Domain.
  2. Enter a Domain name.
  3. In the data source selection, choose Web Search.
  4. Complete the domain creation process.
Once enabled, a Web Search card will appear on the Domain Overview tab, and a Web Search sub-tab will be available under the Data Sources tab.
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2. Configure the Source Policy

After enabling Web Search, you can control which websites WisdomAI is allowed to search. This is configured through the Source Policy on the Web Search configuration page.
  1. Go to your Domain > Data Sources tab > Web Search sub-tab.
  2. Under Source Policy, select one of the three options:
PolicyDescription
Include all domainsWisdomAI can search any website. This is the default.
Include only specific domainsWisdomAI will only return results from the listed domains (allowlist).
Exclude specific domainsWisdomAI will return results from all domains except the listed ones (blocklist).
Include only specific domains and Exclude specific domains are mutually exclusive — you can only use one at a time.
  1. If you selected Include only specific domains or Exclude specific domains, add the domains you want to include or exclude:
    • Click Add domain to add a new entry.
    • Enter the domain in apex form (e.g., example.com).
    • You can add up to 10 domains, one per entry.
  2. Click Save Configuration.
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Domain Format Guidelines

When entering domains in the source policy, follow these rules:
  • Use apex domain form: example.com, wikipedia.org
  • Subdomains are supported: subdomain.example.gov
  • Bare domain extensions starting with a period are allowed: .gov, .edu, .co.uk
  • Do not include URL schemes (http://, https://)
  • Do not include www. prefixes
  • Paths are not supported (e.g., example.com/blog is invalid)

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How Web Search Works in Chat

WisdomAI uses two tools behind the scenes:
  • Web Search: Searches the web for information relevant to a user’s question, returning results with titles, URLs, and content excerpts.
  • Web Fetch: Fetches and extracts content from specific web page URLs.
Web Search is an AI-driven tool. WisdomAI decides when to invoke web search or fetch based on the user’s question. You do not need to explicitly request a web search — if the question benefits from external information, WisdomAI will automatically search the web.
When WisdomAI decides to use the web:
  1. It calls the web search tool with a search objective and optional keyword queries.
  2. Results are returned with titles, URLs, publish dates, and content excerpts.
  3. If it needs more detail from a specific page, it calls the web fetch tool to extract the page content.
  4. It synthesizes the web results into a response with inline citations and a Sources section listing all referenced URLs.
Web Fetch can only access publicly available pages. It cannot access content behind login walls, authentication gates, or private documents (e.g., private Google Docs).